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FAQ Page

Product Return

Care And Sizing

How can I order my new uniforms for purchase?

Orders can be placed via this online eStore, by phone, fax, or email with UniFirst’s Customer Service team, available at: 

UniFirst National Account Customers:
Phone: (877) 864-2202 ext. 1
Email: NACSgroup@unifirst.com

UniFirst/Corporate Apparel Direct Customers:
Phone: (844) 667-9584
Email: customercare@unifirst.com

Canada Customers:
Phone: (800) 263-4342 English
(800) 263-4324 French
Email: Canada_sales@unifirst.com

How do I know the status of my order?

Within 24 hours of placing your order, an order confirmation will be sent via email updating the user on the status of the order. To check the status of your order, please click the “Order History” link under “My Account” on your eStore or contact the appropriate UniFIrst Customer Service Team noted above.

How will I get my new uniforms?

All uniforms will be shipped via UPS in either a corrugated cardboard box or paper-shipping envelope, depending upon the size of the order.

What is the expected timeframe from order to delivery?

Items available will ship within 5-7 business days. Standard UPS shipping lead-times apply thereafter.
US Orders- In stock items will deliver within 7-10 business days. Back-ordered items may carry extended lead times.

Having trouble adding items to your cart?

Adding an item to your cart requires you to select the color and all applicable size options before the Add to Cart will become active.

Don’t see your size?

All available sizes are offered on your eStore. If you have any questions about available sizing contact the appropriate UniFirst Customer Service Team noted above.

How do I return an item?

Please refer to the Product Return link at the top of this page for policy and instructions.