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Product Return Page

Return/Exchange Guidelines and Instructions

 

Did we ship you a garment that was not the size or style you ordered? Did you receive a damaged garment?

1. Please contact UniFirst Customer Service at 877-864-2202 ext. 1.
2. UniFirst Customer Service will review your signed order form to confirm if the incorrect size/style was sent by mistake.
3. Any item shipped incorrectly by UniFirst, or any item received with damage, will be replaced by UniFirst.
4. UniFirst will email you a prepaid return tag.
5. Please attach this return tag to the carton you will be using to ship the return.
6. Please bring the carton, with item(s) and affixed return label, to any UPS location for return shipping.
7. UniFirst will ship the correct garments as soon as possible, and credit the invoice when the incorrect garments are received back

Did you receive your garments as ordered, but would like to exchange for a different size/color/style?

1. Any item that is not personalized with Direct Embroidery, Screenprint, or Emblems can be returned within 60 days provided the item has not been washed and/or worn.
2. Please package the items you are exchanging, your original packing slip, and a notation of the items you would like to receive as an exchange into a suitable box for shipping.
3. Next, bring the sealed carton to a shipping location that will be able to provide a tracking number for your package.
4. Customer will be responsible for the freight cost of returning the garments to UniFirst for an exchange.
5. Once UniFirst receives the package, your exchanges will be processed and sent to your original mailing address (unless an alternate address is provided).


• Please call UniFirst Customer Service at 877-864-2202 ext. 1 with any questions.
• Please obtain tracking number when sending garments back to UniFirst in the event the package is lost in transit.
• Please address all returns to the following:


UniFirst Corporation
Attn: Returns
2801 UniFirst Drive
Owensboro, KY 42301